The following two might help. This is not a regular tech tip, but many people say it works. If it works, restore the phone with the backup that you made earlier, using the phone's restore feature. My phone - Android 7 - doesn't have 3 dots in the upper right hand corner in the storage screen. I powered down and restarted my phone and it then gave me a notification that it was "usb charging" and "tap to see more options". First of all, check your PC’s USB port working fine or not a loose port. Wait until it installs the needed drivers. Go to Menu > Settings > Applications (Apps) > Development > USB Debugging ensure it is enabled. I’ve had the same problem. You can tap it to open USB computer connection options and choose MTP from the list. So I did, and it offered me media transfer using MTP, which I enabled and now it has found all my phone photos and is busily importing them to my pc - except it did not ask me where to put them so heaven knows where they will turn up (if at all). Back to Settings> Developer options, check “Select USB Configuration”, choose MTP. If you want to connect an Android to a PC, there are several options. One of the common factors that can cause this problem is a faulty USB cord which is why you should eliminate this possibility first. How do I actually access the phone so I can download pictures from my phone to my pc? When the shutdown menu options appear press and hold the Power Off option. If you can then the reset has resolved the problem. but it works now....geez! Latest was the Verizon ellipsis 10 Not at all as advertised and now 2 years worth of problems later it has just been discontinued and still not completely as advertised. Some cables are power only. Go to Menu > Settings > Storage > tap on 'settings' icon (3 vertical dots) in top right corner, tap on USB computer connection. Try a new USB cable and another computer. Once in safe mode see if you can now connect to a PC. Perform a backup of the phone, using the phone's backup feature first, before you do a hard reset. Dial *#0808#, if you get “USB Settings”, choose MTP+ADB, then reboot. Go to Settings > More Settings. 3. If it still won't connect to a PC try the following. If none of the above solutions can fix your Android device connection problem, it might be a hardware glitch, and you may try this trick. Try following methods. Sphiwe Meshack. i am using a small device by the name of stylo its not a smart phone but it has an access to internet but i cant connect at all, how can i fix it? 1)Setting -> Application -> UnKnown sources ->enabled the option. @indracmc, only restarting the phone solved my problem despite trying the different methods. ... phone not recognised on PC despite activating developer options, USB options greyed out. I can visually see someone operating my phone and laptop. Hold your phone and look at the micro USB port. The best thing to do is check the USB cables and inquire if a specific type of one is needed for that sort of thing, such as in a store where there are technology people working. Set Android Phone to USB Mass Storage. The next troubleshooting step that you want to do is to ensure that there’s no problem with the USB cable. If it does the last app that you uninstalled is the culprit. Track Phone / Straight talk lgl163bl version the option of connecting to the PC to access files is blocked by the service as you could go into developer mode and enable internet tethering. @theoetetus. If it still won't connect to a PC try the following. 12/18/2018 by Pictures. MTP stands for Media Transfer Protocol and PTP stands for Photo Transfer Protocol. Connect your phone and PC with USB cable again. Visually inspect the USB port in your phone (with a magnifying glass) to ensure that there are no bent or broken connectors or dust in the slot. Verify that the PC shows the device in 'My Computer. USB computer connection will enable. You have to connect with the PC first and then try the procedure. In Android Marshmallow, as shown above, the USB options include: Charging only (default, new in Android Marshmallow). But the sd card is mounted to pc. Well! Show them what you believe is happening and then see what they say about it. My phone shows up in the devices panel of my PC running windows 10 but I can’t seem to access it. But still not connected my device with pc for debugging mode. Kanish Khatana. Plug in your USB stick and right-click Start > Disk Management. Connect your Android phone to PC or laptop through USB cable. Check the notification message: Tap the top status bar (the USB icon in the upper-left corner), and drag the status bar down. Plug the device into your computer, pull down the notification shade, and select the “USB” option. I don't know what will happen if you're not set at charging and then your phone runs out of power. I have tried to do as mentioned in point no.3, but I couldn't select USB computer connection, since it is disabled. John Butkans. All files types are supported. Depending on the kind of Android phone you use, you may have to enable USB debugging first. 3 rd Method: Check USB port working correctly. Once the driver is updated, connect your device again. A menu appears, either automatically or when you choose the USB notification. For Android 6.0, go to Settings> About phone (> Software info), tap “Build number” 7-10 times. Go to Settings> Storage> More (three dots menu)> USB computer connection, choose Media device (MTP). I run avast antivirus and VPN on my Alcatel 500z2s phone. 11/05/2018 by (Android version 10) I'm currently waiting to here from Alcatel. Once it has been restored, check if you can connect to a PC via USB. On your PC, open up My Computer and see if your Android appears as a Windows volume. The trick is to find out which one. Problem is, my phone's 'Advance' option just disappeared from my 'settings' menu.....why is that happening too? Please follow the methods below for troubleshooting: 1. Andriod 7 ：Settings > Developer options > Select USB configuration > select MTP (Media Transfer Protocol). It also shows you all the hard disks connected to your PC, and you can review information like partitions, sizes, and more. I have an issue with my phone being so hot it burns my fingertips and my battery drains quickly. Then connect your phone to computer and run the software to install drivers automatically. Anna Westgate. I just cant let this last one go! Try starting the phone in safe mode to see if it will connect OK to a PC. Tried all options above still not working, it’s still charging though.. Successively choose “Browse my computer for driver software”> “Let me pick a list of device drivers on my computer”, then hit “MTP USB Device” and click Next. Please check following solutions to fix Android USB device not recognized on Windows problem. Similar symptoms or notifications, like “USB device not recognized”, “PC not recognizing Android phone”, or “USB device not detected but charging”, may occur on different devices. The issue is a bit weird, it's not about drivers, the device doesn't even recognize that it's connected to a PC, tried different cables, turned on USB debugging, different OS's too (Windows and Linux), and the problem isn't with the PC. :crying::crying::crying: Connect the Android device to the computer via the USB cable. I also can't find developer mode or disable my Bluetooth. You can tap it to open USB computer connection options and choose MTP from the list. Some micro USB cables are for CHARGING only! Step 3. Step 2. Now I can free up my phone ... 12/17/2019 by I’m having the same problems. A lot are only visible once the PC has been connected via a working USB cable. 2. I went to my phone store for help and it works on their computer. Transfer files (MTP). Solution 5: Install the Correct USB … In this regard different brands can vary as to the location (if any) of the USB connection options. Locate and expand “Other devices” or “Portable devices” and find the driver. Therefore try the following and see if anyone of them resolves your problem. Getting a professional 3rd party (who doesn't know you etc) to check the phone may help you to be more comfortable with using the phone if there is a problem that can be fixed, rather than trying to fix it yourself. Click “System and Security”, then “System”. I tapped on it and it took me to Developer Options, where I saw the USB Debugging switch on, which I left on. It's recognizable, by it's white color, and 5.5 inch LCD display. My PC recognises my phone when I connect it via the USB cable and the drivers appear to be up to date but when I try to synch things, the phone is no longer being recognised. Select option. They have control of every phone I get even if I factory reset or buy new. Ah. So how would I fix my problem? It stays in charge mode and I don't know how to access the usb connection options or what is wrong. You may cause more damage. Not quite sure with a Blu phone but with most Android phones to get into safe mode, turn the phone off by pressing the Power button. The most common approach is to use a USB cable, but there are a number of wireless solutions that'll work just as well, and often offer a faster connection. (Transfer photos or files if MTP is not supported (PTP)) Instead of selecting your transfer method as “Transfer Files” you’ll want to select “Transfer Photos”. Troy Nelson If loose port then stops copying files or folder when touch cable. If there is a problem with the driver, it should be labelled with a yellow exclamation mark. In the home screen, slide with a finger from the top to the bottom of the screen. Another thing that you should keep in mind is that there can be an issue of USB port in your Laptop or PC. If Windows detects your phone but doesn’t find any content, you should unlock your phone screen and try again. Like someone else said, it may work for charging but NOT for data transfer. I would also try a different USB cable, just to make sure, as well as a different USB port and a different computer if you can. I see that this problem is not new but I have been unable to use the solution recommended for previous Moto phones because the setup in setting is different. Check Settings -> Applications -> USB Settings or Settings -> About Phone -> USB Settings, rather than the network settings.. To get that done, navigate to settings > About Phone 7 > Tap Build Number repeatedly till you see a notification saying you are now a developer.. Now return back to settings and you’d find … I have the exact se problem. Step 4. If it does not, tap on the message and select 'Media device (MTP). When an Android device is connected to computer, a notification should appear on the drop-down menu named as “Connected as a …” or “USB Charge Only”. I want to change my usb option to charge only but have no options. Charging of the Phone works fine when connected to a plug or Laptop via USB … Tap the USB connected notification. 09/21/2018 by Try Following Measures First Hopefully it will reset to charging automatically if the power runs out. I have this problem too,lately.And its solved now.Try different USB. Step 1. Hi there, I have been hacked and am being gangstalked. 7 Ways to Fix Micro SD Card Not Detected in Mobile Phone, How to Make a Custom Ringtone or Notification Sound on Android, Android Night Mode – Enable Dark Theme on Your Android Phone and App, 4 Ways to Back up and Restore Android Device, How to Install and Use ADB for Android on Windows Computer, How to Recover Old or Deleted Snapchat Photos/Videos on Android, How to Recover Photos and Files Deleted from Vault App on Android Phone, How to Access and Recover Data from Android with Broken Screen, Samsung Data Recovery- Recover Deleted Files from Samsung Device, How to Recover Deleted Data from Lenovo Android Phone and Tablet. Also make sure it plugged all the way into the phone. Right click on the driver and choose “Update Driver Software…”. Here' a link that shows how to do it for a LG Stylo 2V. Terms — I am not mentally ill although they have tried to convince everyone that I am. Make sure the OS on PC is Windows XP SP3 and above. Choose Storage. The USB cable that works is shorter than the others. It will give a number of options to select what you want the USB to do: Charging, File transfer, photo transfer, RNDIS, Audio Source, and MIDI. Touch the Action Overflow […] The phone starts charging when connected to PC via USB. I recommend buying a few different small USB cables and see if that helps. The default setting is for "charging only". Following are two common methods. Don't know the setup of your particular phone brand. Check for your USB … Try starting the phone in safe mode to see if it will connect OK to a PC. 09/14/2018 by Step 1. If you can then a downloaded app is the cause of the problem. When an Android device is connected to computer, a notification should appear on the drop-down menu named as “Connected as a …” or “USB Charge Only”. Be aware that a hard reset will erase all your data and downloaded apps. How to Connect an Android to a PC . 11/01/2018 by Insert something tiny and nonmetallic into the USB port, and lift up the thin contact points gently. Media Transfer Protocol Porting Kit Now that we have covered the potential reason of Galaxy S9 not recognized by PC from the PC end. Step 2. Accessibility. What I’ve found is one of my USB cables works fine and I get asked if I want to transfer files for the other cables that doesn’t happen. You need to uninstall each downloaded app one by one and test the phone between each uninstall to see if it now works OK. @cherylg. 1. Click “Device Manager” on the left list. Settings > Developer options > disable USB debugging. Now I do not get the prompt. Tap the Mount button. Tap on Connect Storage to PC and then on Turn on USB storage. So even a brand new cable may not work - How confusing!!! Go to Settings, then Advance, then Developer Options (you may have to press that selection five or six times until it unlocks), then in Developer Options select scroll down to the near bottom and select USB Connection. Pippin Michelli, I have done everything he on top says although dont get it. Another way to get the notifications press the menu button and click on “Notifications”. 2. Galaxy Note10+ USB connection to PC not working fix #2: Verify USB cable is working. I have this same problem. The phone would connect to the PC for a minute, then disconnect. The high performance electronics repair kit. When the shutdown menu options appear press and hold the Power Off option. If you encounter Android USB not recognizing problem after Windows 10 upgrade, you’ll need to install some missing files to help Windows 10 recognize your Android phone as MTP device. To get out of safe mode, simply turn off the phone in the normal manner and restart it. Once I connected the correct cord, no further issues. Do not prod about with anything if there is something in there. Crazy!!! Not all phones work the same way ;-). Device can not be detected when connected to PC . Verify that the USB connection is saying 'Connected as media device'. While the result is similar, the causes and solutions may vary from case to case. Step 5. Thanks. If not work then try different USB cable to connect with computer or laptop. 4. Hi, i'm not sure if it's because of the update to android 10 but it may be i have problems that my phone which is Samsung Galaxy A30 isn't accepting the original charger (no fast charging ) but accept any other charger ( not original ) . Not quite sure with a Blu phone but with most Android phones to get into safe mode, turn the phone off by pressing the Power button. Manufacturer management tools usually go with drivers for their devices. Before Android 10 I used connect my phone to computer and wait for the prompt in the notification bar to transfer files. Go to Start> Control Panel. At least I have them. When Android File Transfer could not connect to the device, you might find that Android File Transfer is not working properly. USB got detected when I plugged it in for the first time and there after, this issue is seen. I did wonder if it was the security system. Here are the common reasons leading to unresponsive Android File Transfer on your Mac: The file transfer feature is not enabled on your Android mobile/tablet. After you plug in your USB cable from your phone to your PC, you should see a notification for USB on your phone’s display. 3. Media Feature Pack But no way to set MTP as default on Marshmallow. I change my passwords and have strong Google passwords in place. Amd ik its not my phone cord cuz I just recently bought it. If above tricks don’t work for you, please try solutions below. This tool checks whether Windows will detect your USB stick. Go to your Android “Settings” -> press “About phone” -> hit “Build number” seven times -> go to “Developer options” -> turn on the developer options and USB debugging -> press “OK” when the warning message appears -> check if your Android is recognized. Confirmed that USB-C (PC) to USB-C (Pixel) will work, just not USB-A (PC) to USB-C (Pixel) 2. To do this, open your phone’s screen and at the top of your windo… Your USB cable is defective. Indranil Dutta It will restore the phone to its factory default condition, (or last system updated condition). Hi, Contact a reputable professional mobile phone repair service and ask them to check your phone. Step 3. You can try wiggling the connector in the device as well and see if it makes proper contact intermittently. If you want to transfer files between phone and PC, you need to set USB connection as MTP mode. The main lesson learned here is not all Android devices are complete versions with all the options and unfortunately for us we do not have the option to have this information before we are lied to and contract.. Amongst other things like fake ads, password changes etc. [wpsm_ads1] This is the simple solution to fix Xiaomi phone not connecting to PC via USB cable, this will show you how to make the MI phone gets detected by your computer via USB cable.. Just bought Xiaomi Redmi 3s prime from china and was trying to copy an HD video to the phone to test the display but my computer was not detecting the phone via USB, i tried several cables and ports but no … Step 6. If not, you can manually configure the USB connection by following these steps: Open the Settings app. The only way to get files and pictures off the device is to move them to the external storage and then remove it from the phone and take them off the card…I could go on a rant but I always learn the hard way.. I clean everything in recovery and it didnt connect PC when using recovery too. @akbandit. You may need to set your phone connection to "USB Mass Storage Device" to fix computer doesn't recognize LG phone. There should be an option to start the phone in 'safe mode' Tap that and allow the phone to restart. It is frustrating to find that your Android device is not recognized as USB driver when you want to transfer files between phone and PC or recover data from Android phone. How to get connected the device with pc for USB … (Check more ways to install Android USB driver.). Any help would be appreciated. Tap on “USB Mass Storage Device” and your Android phone will be recognized by the computer. Sometimes Windows won’t recognize Android device because the driver is corrupted and USB driver not working. Once the phone has been reset, try connecting to a PC via USB. Fix Windows 10 Computer Not Detecting Android Phone Step 1 : Turn Android Phone USB debugging On. 02/13/2020 by ainght since i tried option A and B, and C seems to be a general complain on Androids, and D wasnt functional for me either.. im going to go ahead and try JB600s option.. and check out a good old tech store on monday, see if trying another cable there may work.. My issue was definitely the cord. Slide down the notification bar and choose the option “Connected as a media device”. Try cable in other devices, if work then problem in your device or PC. Domini Carter, It didn't work for you because the answer above was for a BLU phone not a LG Stylo. 1. Please do it at your own risk. On Win7 Start/Default Programs/Change Autoplay Settings. OPO is not getting recognized when connected to a Laptop via USB Cable but it gets charged when connected to Laptop. Or the data cable that you are using is not working. So try with some other wire or plug in the data cable in some other port. Hence, you need to update or install proper driver for your device. The MTP (Media Transfer Protocol) option is for you to transfer files between your Android devices and the PC. What should I do now? Notice: Check more tips about Windows 10 doesn’t recognize Android. Try a different USB cable and/or USB port in your PC? USB tethering: Behave as an external network interface for the PC… Remove battery and SIM card, and wait a while, then put them back and reboot. Then perform a hard reset using the phone's factory restore feature. I cleared notifications and swiped down again. This is happening for me on a new pixel 3 running Android 9. Your phone may only connect in charging mode by default, when you want it to be connected as a storage device. Connect Android device to PC directly instead of through USB hub. Connect your phone to the computer using a … File transfer/Android Auto: Transfer files to and from PC/Android or open Android Auto. Tap on USB utilities and then on Connect Storage to PC. It was the USB cable. If it still won't connect to a PC in safe mode, try a hard reset. phidel castroil, Theoetetus 2)Setting -> Application -> Development-> USB debugging ->enabled the option. Here are some small tips that might help and won’t take a long time even if not working. It should be the same for your model. So from what I see instead of just blocking that option they have blocked all but the charging option?? 4.Change your USB cableas some cables can be faulty and allow charging only and no data transfer. I have seen Dr's and psychiatrists who believe in me. 3.Open the notifications tray on your Samsung Galaxy at the top of the screen and select: Android System USB File transfer and be sure that its set to File Transfer and not any of the other options. Blu Studio 5.5 S smart phone was released in 2014 by Blu. Tap on that notification and you … When your Android phone is connected to your computer, you only see that your device is charging and the computer does not recognize it. Please follow the steps to set it up: 1. I have Huawei P8-Lite with Android 5.0.1 (not rooted), connecting to Win 10 with HiSuite 5.0.1.300_OVE installed. I thought I was using the original cord for the phone but it turned out to be the cord for my tablet. If you want to transfer files between phone and PC, you need to set USB connection as MTP mode. Part 3. You can install official management software, like Samsung Kies or Smart Switch, and HTC Sync Manager, on your computer. © 2021 iFixit — Licensed under Creative Commons — Privacy — It may say something like “USB charging this … I have a Lg G stylo and I went to settings and "storage & usb" and I have 3 dots but its to switch to "list view" not menu. I connected my usb cable to my computer but the connection icon won't show up in the status bar and my phone won't show up on the computer, either. If nothing appears when connected to computer, which often happens after system upgrade, you’ll have to find USB connection menu manually. The phone will still charge. Android device can be connected as Media device (MTP), Camera (PTP), USB flash drive, Charge only, etc. If it is lint or dust try to remove it with a vacuum cleaner. Settings > Developer options = ON (with no other items in this screen turned on - not even USB debugging) Sadly, the point of HDB is to not have to turn on Developer options, but it failed to do this for me. Cheryl Gustavson Upon the successful connection of your Android phone to a computer, you have the option of configuring the USB connection. Connect the device with the appropriate USB cable to the PC. I have tracphone too and it didn't occur to me that tracphone might be blocking things - I wish they'd even NOTIFY you!! Reboot phone and connect to PC while in Airplane mode. Apparently, newer phones like ours NEED a newer style USB cable.