Absolute morons!!!! Cox Contour Dvr Troubleshooting . The system doesn't respond half the time when you push a button on remote for page up, or down. Contour is absolutely *** and unresponsive. Would You Like to Convert It Into Review? We might add, too, that each of those starting plans gives you more channels than Contour. Identify your Cox digital tv receiver, view diagrams, connections and installation guides. Cox first started offering high-speed internet in 1996 and has since grown into a cable internet provider that features speeds up to 1 Gbps (that's 1,000 Mbps). Go to Cox Business. I review the new Cox Contour system with XR-11 voice remotes. Each time we get a different story on what is wrong, with no actual solution or resolution. I also had numerous problems with them throughout my 21 years with them. Haven’t had it that long is terrible stops blacks out stop talking going to get rid of it providence ri. Could not be any worse, right. Thank you @CoxHelp for LACK of help getting the cable service that has been out all afternoon restored. Oh Really! Cox Contour Recording Problems. This is a complete, detailed guide that will help you reboot your system. Called and they rebooted box. Sadly in my area there is no choice other than DIsh which I am planning on changing to. Full TV experience: live & On Demand, voice remote, streaming apps and more! For example, Time Warner Cable urges customers to unplug their cable box for at least 30 seconds, while Cox Communications suggests unplugging the box for only 20 seconds. If you opt for the higher-tier plan, Cox Contour TV, you’ll have to get a Contour HD Receiver, which costs $10 per month. And also they don't upgrade to more of the newer music artist videos. We have 2 COX Contour manuals available for free PDF download: User Manual, Quick Start Instructions . If you're having issues with your tv picture, you can reset your cable box or tv receiver through My Account. All boxes are unresponsive, but most of all the master/DVR box. Great way to treat a 25+ year customer. Seriously COX Sucks! You will be able to edit the text before publishing. My wife and I were forced to upgrade to the contour DVR a couple of months ago. Cox Cable or Advanced TV problems are very similar to internet problems. Cox Communications is one of the largest telecommunications organizations in the United States. Cox sucks, Contour is the most bug infested shody software. Completely incompetent. A complete joke. • Outside the home, watch live TV and On Demand shows and movies by using the filter “Available out of home.” • Customize the TV guide by filtering popular categories like Kids, … Cox Outage in Manchester, Hartford County, Connecticut Last Updated a minute ago: Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. 1. The TV now takes up to 30 seconds to even turn on, pressing the power button the whole time. If you stop a show to go to the bathroom, the system sometimes shows nothing under recently veiwed, system sucks to navigate, fast forward, pause and rewind respond differently depending on which channel or network you are watching on demand. Follow these steps to set up your new remote. Use the following procedure to use the TV button to turn your STB on and off: . You will be automatically registered on our site. An actual Cox tech came over to swap the box out, and just gave me a brand new box insisting that the hard drives go bad and this is the only way to fix the situation. Many of the features that we were accustomed to have vanished. I have read and agree to the Pissed Consumer. You can try to reach review author by writing a comment to the review or try one of our business solutions. It's Comcast's X1 rebranded and leased by Cox. We can assist with solving the most frequently encountered issues including, programming your remote control, scheduling your Contour … Great Comment! So no tv. With the new Cox Contour (Record 6) Box (Cisco 9865HDC) it has been nothing but problems. Most of them will suppor… On Demand Music Choice older rap music videos has very low sound quality and you can volume up pass 40 and it doesn't matter. Watch live TV and On Demand shows and movies on any device at home or on the go. The Contour 6 Record DVR doesn’t disclose that same fallback, allowing the recording of any TV sho… The first and primary issue is that occasionally the Xbox says it has lost TV signal (after a period of time, maybe energy saver). The contour 2 box that plugs into the cable coax seems to be loosing audio periodically and will take 3-5 seconds when switching channels. I called back and complained and they said they would send my complaint to the "higher ups" and I would be receiving an email giving me more information. Reply 1 1. ; Press the TV button → select Power Is anyone having issues with Contour? Record 2 DVR Service: $12.99/mo. All contact information is available on the Cox Communications Contacts tab on the Pissed Consumer website. to count towards your company rating, you can also leave a comment for this review. Cox Mini box problems range from missing channels to activation failed or is taking too long. Anyone else have these experiences? Contour TV Full TV experience: live & On Demand, voice remote, streaming apps and more! I was using Cox Contour app on my Kindle Fire tablets then it stopped working a couple weeks ago. I went into the cox store yesterday and talked to them and they swapped out the box that plugs into the coax and it is doing the same thing. Rebooting is one of the best ways to refresh a certain device and bandwidth, therefore, it’s one of the best and the easiest fixes you can do if you’re experiencing problems with your Cox cable mini box. they had slowed down the data to the point 2 laptops couldnt run at the same time and … We are thinking about dumping COX cable due to our forced "upgrade" to this piece of junk. Ever since my wife negotiated a new Cox contract for the Cable,internet and phone, Cox installed new Boxes with their highly touted Contour system. Cox Contour Remote Not Working . He swapped the box etc. The Contour app requires TV Essential or above, Cox High Speed Internet Starter or above, and a compatible mobile or tablet device. Cox Communications - I closed my account and double paid final bill. Let us know the location you'd like to browse. Cox Contour Dvr Problems. Problems With Cox Contour Box . Occasionally the modem will completely drop the internet. Yet the cable box is on and working okay if I plug the cable box directly into my TV. The main piece of hardware in the Contour TV system is the 6 Record HD DVR that allows you to record up to six separate programs at the same time. The system is referred to by various names such as Contour 2, Contour 6, Contour TV, the New Contour, etc. That’s the procedure on how to program Cox Contour remote to TV without having any codes! Cox Cable Box Problems. I have many of the same problems, especially with using the DVR pause feature and picture freezes and DVR playback not working. You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups. I caved, got the install done, but the host box would not work on the tv downstairs the guy was here for over 2 hours.. it won't respond to remote controls. When you press a button the "cable" button flashes multiple times... even the brand new remote does it when the tech tried it. Full streaming experience: On Demand, voice remote, streaming apps, music and more! How do I reset my tv receiver? Compare this to Dish’s with Hopper Whole-Home HD DVR that also lets you record six different programs, only with a catch. Complete Guide on How to Reset Cox Cable Box. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. Yeah you're right they suck!! What you need to know. Randomly the programming will freeze, loop or skip several seconds. You can customize it with premium channels, channel packs geared to your specific … The company is headquartered in Sandy Springs, Georgia. Technician's Assistant: Are there any objects blocking the signal between the remote and the TV? Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I am headed to the cox store for the third time this week for another box. Contour is a cloud-based DVR. Manuals and User Guides for COX Contour. Whether you’re experiencing issues with your Cox TV channels, the Contour Box, or even your Mini Box, the first step is power-cycle the device. It has 3.5 million people signed up for its internet services throughout 18 states. Junk junk junk. Cox Contour TV service has a few of the standard fees we’ve come to expect from cable television: Record 6 Whole Home DVR Service: $19.99/mo. We are processing your message. The right hand has no idea what the left is doing. I have had serious problems with Cox service since that remain not only unresolved but actively ignored by Cox despite the fact that Cox values include: Our customers are our lifeblood. Key features: • Inside your home, watch live TV and On Demand content from all channels you are subscribed to. Terrible technology. The wifi box does not seem to have these issues. Thank You for Your Reply! We can’t even watch half our channels. NFL RedZone, MLB Extra Innings, Latino, Movies and more! The Contour 2 remote can be programmed for TVs and audio devices, and pairs with Contour 2 receivers to enable aim-free control. picture will freeze, put the elapsed timer keeps going so you have no idea how far you fast forwarded to avoid the commercial or intro. We have gone thru 4 boxes now. How do I reset my cable box? Write a private message as Cox Communications verified representative. It's not the remote, it's the system. If you wish that your prior post be removed, submit a notarized letter. This feature is currently under development. Cox Contour Cable Box Problems We have replaced the modem twice. Get contact details that poster left for the company. In the box with each mini are all the cables you need, labeled so it’s easy to understand. Technician's Assistant: Have you tried removing the batteries and putting them back in? No one can come for 2 days. Smart home automation and monitored security solutions, Discover security and automation features, tips and basic instrustions, Unlimited calling in the US, Canada and Mexico, Discounted per-minute rates on international calls, Discover home phone features, tips and basic instructions, Add users and update your contact preferences, View account-related messages including emails & texts, View current & past bills, make payments, and more, Check out your services, shop for add-ons, troubleshoot equipment, and get quick access to useful product tools, Discover features, tips and basic how-to's to maximize the enjoyment of your Cox services. You can try unplugging the DVR, like … Cox Communications review from Las Vegas, Nevada with 44 Comments: When you decide to cancel Cox, please read the following carefully to avoid being charged for things you shouldn't be charged for. Wed. Jan 6 I had an appointment with Cox to install a Contour box between 1pm and … This is a potential fire hazard. Already switched internet companies and about to do the same with TV. Turn it off and unplug it, wait for over a minute, and plug it back in. To learn more about the ways to appreciate the reviewer please visit If they're having problems, it's in the cloud. It’s same platform Comcast has (Xfinity) but seems to be buggier for some reason. 1... Write review. If you want your response Cox Contour Tv Problems. Today they replaced my old cable boxes with contour. Sometimes you are unable to change the channel or you get the error message: "We are having a problem on our end" Cox has sent techs out to our apartment 5 times. Later in the month Brett assured me that they had a team working on the issue. The mini box from COX is a great device that offers you HD TV streaming, and tons of other interactive options such as pausing, recording, and more. Get Help and Support for setting up or troubleshooting your Cox Advanced TV and Contour TV service. It is shameful and the FCC needs to be notified. Yes, I changed the batteries on the remote Which tv box do I have? Page 3 Setting Up User Profiles for How To Add a New User Contour on Your TV: a Personalized Experience Select ’Settings‘ from the menu. Dish’s 3-tuner DVR requires four of the six be local network programs that Dish serves up On Demand. No. How to Program Cox Contour Remote to TV (With Code) Now, let’s get onto the guides on how you can program or set it up with codes! It freezes constantly, forgets a show you paused and forces you to rewatch from beginning with commercials (Free on demand). Same issues as described above....fast forwarding and won’t stop, delayed fast forwarding, freezing, remote not working, etc. Comment the review as Cox Communications verified representative. We loved ROVI. Review #492998 is a subjective opinion of By late afternoon main box already not working. When you restart a stopped program from the recently veiwed section you sometimes get sound and no picture, picture and no sound, or picture and a high pitched modulating screech that sounds like a voice synthisizer from some Hip-Hop music video that is unintelligible. Also, sometimes it will record shows and sometimes it won't, really annoying. Totally frustrated and hating cox. Contour SUX and my modem is freezing ... keep getting error messages “sorry we ran into a problem”. The contour boxes are dying each time. Antoni Aug 27, 2019 #1739102. New Cox Contour Problems. Worse company there is. It’s easy, right? Already a Cox Residential customer? Cox Cable Box Problems. Does anyone have an issue with the "wireless" contour box? Stay away if you can. The new contour boxes are no good. The Cable/Satellite box setup procedure allows you to control your STB using the TV remote, but you can't turn the STB on or off using the power button. Each time they send incompetent technician. depending on where you look. Sign in, Looking for Business service? TV Equipment and DVR Contour Stream Player Full streaming experience: On Demand, voice remote, … I have to restart my boxes at least twice a day plus remote freezes up constantly this is the worst cable system. Cox Contour Tv Problems. Cox technicians will visit our place for the third time in less than a week! Private messages do not impact your company rating. 01/07/2021. Supper always wants to send someone. One Cox worker rewired our incoming box outside the house, next visit the technician claims WE rewired it to steal cable! Read through some quick fixes for the Cox remote. Cox Contour Recording Problems Cox’s 1 TV package, Contour TV, really doesn’t have much going for it when you look at competitors: DISH starts out at $59.99; DIRECTV starts at $35 a month; and Xfinity TV, the largest cable provider, starts at $49.99. No improvement. we "upgraded" to contour (per requirements). You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups. Username and password will be sent to you via email. Get a list of Cox remotes and instructions to program them. Yes everyone's comments are exactly correct about Cox Contour Cable. My contour box turns on but the channel selector and Guide on the remote is not working since 2 days ago. I can't believe how much I'm paying per month for a Cable box that takes 4 button presses most of the time to respond. Cox Communications review from Woonsocket, Rhode Island with 75 Comments: Ever since my wife negotiated a new Cox contract for the Cable,internet and phone, Cox installed new Boxes with their highly touted Contour system. Cox has been to our house over 60 times over the years. And it’s all over priced! Cox Dvr Recording Problems. Wow, I totally agree with everything you said. Trey_B (@Coach_Trey_B) reported 4 hours ago COX Mini Box is the receiver you get from COX to work with your TV. I did find out that for an upscale of $10/mo, the tech can come out for "free". Explore TV Features Premium Channels HBO Max ™, SHOWTIME ®, STARZ ®, EPIX ® & Cinemax ® Channel Packages NFL RedZone, MLB Extra Innings, Latino, Movies and more! Complaint Type: Problems with Product/Service. The main cable that comes from COX is plugged into the box, and it then transmits the signals over the wire that goes to your TV. Cox Contour is the worst TV for the most money I have ever had. On the remote control, press the INPUT button and then select your STB. Then someone shows up and they say the back end team needs to review. Status: Resolved. Contour TV is Cox’s highly customizable cable package. Cox doesnt answer the phone and you get a robot that doesnt understand and is just something stupid Cox put up to make you even madder. Cox Troubleshooting Tv . First off, you need to know what your television’s code is. www.realthanks.com. Cox Contour Troubleshooting Messages . Rights Reserved, You Are About to Contact PissedConsumer.com.