Itâs helpful to know that while we review tenplay on our site, we donât have any ⦠It often takes awhile to load then says "Device not responding" Occassionally, a connection will be made and the remote media player will be identified; however, the song(s) in the playlist say "Unexpected device error". When you download a video on FireFox browser, Video DownloadHelper canât detect the video source or it fails to work. Thank you! Never had an issue with it before though! If you have a dynamic IP connection, you may be able to fix this by turning your router off and on again. 10 play now supports Chromecast! Please provide links or screenshots. Videos are not working Windows 10 Microsoft Edge on news streams, utube etc. This is your new entertainment experience â TV, but not as you know it⦠Show more Please update your browser with the latest version. Do not forget that NordVPN has a 30-day money-back guarantee and that you can use NordVPN at six different devices at the same time. Our video service relies on your IP address listing a location. Try disabling this and see if that resolves the problem. Step 6: Check if the Advanced Color says Not Supported, this might be the reason why HDR is not working on your computer. AirPlay not working, how to fix AirPlay and AirPlay mirroring problems; What is AirPlay? In order to troubleshoot issues with our site, we need to know the exact version of which browser you’re using, because there are many versions of each web browser. 11 comments. Find the option that says ‘About Internet Explorer’. A list of all extensions you have installed to Safari will appear.Navigate to and click on AdBlock in the list of extensions in the left pane.Toggle the On button to Off in the Preferences window. Please provide links or screenshots. If you are still experiencing difficulties, you may have to reinstall the app. If you are still experiencing issues try opening the website within another Browser e.g. (PC, Mac computer, iPad 3, Android phone etc)- What browser are you using and what version is it? Select the Toolbar icon in the corner, then select ‘About Google Chrome’. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. There are many error messages like contacting device or no device found, but all of those error messages leads to only one thing and that is your windows 10 PC is unable to cast media on other devices. Live and on demand, the best of TEN, ELEVEN & ONE is at your fingertips. Bringing you the best of 10, 10 SHAKE, 10 PEACH and 10 BOLD, itâs never been easier to enjoy the shows you love â and discover new favourites. Same issue here. After selecting ‘About Safari’, a notification will tell you the Version number. Head to the question mark (?) Step 5: Now open this file with the Notepad and search for Advanced Color. How I have been advised that Flash Play is already integrated in Windows 10 and that I don't need to download Flash Player. There are often links from the 10 play Homepage that go straight to your favourite show site, keep an eye out there. Please also check if you have any third party VPN software installed. They may be able to rectify this issue. By using our Services or clicking I agree, you agree to our use of cookies. Within the last few days my pause/play buttons have stopped working. Using Surfshark vpn which has worked very well for a month or so, The video appears, with the play icon, and nothing happens when you play it! I managed to work my way around it by making an Australian Apple ID and getting the 10Play App , Also not working on chrome/firefox/edge on VPN :(. The reason is your geographical location, meaning that Network Ten blocks their online programs for viewers trying to watch from abroad. If this is the case, the solution is simple. If you're still experiencing issues, please click the blue Contact Us button on the bottom right of this page. To clear your browser cache: Firefox, click CTRL + SHIFT + R on Windows, or COMMAND + SHIFT + R on Mac OS. Bringing you the best of 10, 10 SHAKE, 10 PEACH and 10 BOLD, itâs never been easier to enjoy the shows you love â and discover new favourites. As part of 10 play's ongoing platform updates and improvements, these devices will no longer be supported from 31 October 2019: Sony Bravia & Sony Blu-rays (non Android TV models). Keeps coming up with Error message, says exactly this : OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to vod.ten.com.au:443. There are some common issues when viewing the 10 play live streaming service. Unfortunately we do not always have rights to play all of Network 10 shows online. If the issue is isolated to one computer and other users on the same or a different network are not seeing the issue, the problem could be in your computer's configuration. If not, let us know! Due to restrictions within our rights agreement we are required to geo-block our live streaming content. Watch four channels of premium content in superior quality, LIVE or on-demand GOOGLE CHROMEClick the Chrome Menu icon from the browser toolbar.Highlight the Tools menu, then click Extensions from the sub-menu.Click the Trash icon that appears next to the Adblock Plus entry.Click Remove once the confirmation message appears to effectively uninstall Adblock Plus from your Web browser.FIREFOXOpen up your Firefox browser.Click on Tools and then select Add-ons.Click Extensions from the left-hand pane.Find Adblock on the list of extensions.Select Disable to temporarily disable AdBlock.SAFARIOpen up your Safari browser.Click on Safari located in the menu bar of your browser and select Preferences. Having this software installed in your browser may cause 10 play video to break. 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